Shipping policy
Shipping Policy
Processing & Fulfillment Time
- All of our products are made-to-order and typically take 2-5 business days to be printed and prepared for shipping.
- Orders are sent to production immediately after purchase, so we are unable to make changes once the order is placed.
- You will receive an email confirmation after the order has been completed from our online store.
Estimated Shipping Times
Shipping times vary based on your location and the fulfillment center used. Each item listed will show an estimate delivery time once you have entered your address details.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the selected shipping method. We strive to keep shipping affordable while ensuring reliable delivery.
Customs & Import Fees
- International orders may be subject to customs fees or import duties depending on your country’s policies.
- These charges are not included in our prices and are the responsibility of the buyer.
Lost or Delayed Orders
- If your order is delayed beyond the estimated time frame, please contact us, and we will assist in tracking the shipment.
- For lost or undelivered packages, we will work with our shipping partners to resolve the issue.
Shipping & Digital Download Policy
Instant Digital Delivery
- This product is a digital download – no physical item will be shipped.
- A download link will also be sent to your email immediately after purchase.
How to Download Your Files
- After checkout, you will see a “Download” button on the order confirmation page.
- An email with a secure download link will be sent to the email address provided at checkout.
- Click the link and save the file(s) to your device for easy access.
File Format & Compatibility
- Files are provided in high-resolution PDF, JPG, PNG, or other formats, as specified in the product description.
- Ensure you have the necessary software or apps to open and use the files (e.g., Adobe Acrobat for PDFs, a photo viewer for JPG/PNG files).
Download Issues?
- If you have trouble accessing your files, please check your spam/junk folder for the email.
- If you still cannot find your download link, contact us at digitaldartano@gmail.com and we’ll be happy to assist you. and we’ll be happy to assist you.
Returns & Refunds
- Due to the nature of digital products, all sales are final and non-refundable.
- However, if you experience any technical issues with your download, please reach out to us for assistance.